Privacy Policy


Your privacy matters to Premier Digigrow Solutions Private Limited( the “ Company ”, “ we ”, “ Urride ”, or “ us ”).
This Privacy Policy explains how we compose, procedure, use, share and protect data about you. It also tells you how you can penetrate and update your information and make certain choices
about how your information is used.
The Privacy Policy covers both “ online ”(e.g., web and mobile services, including any websites operated by us similar as https// or Mobile Application, still penetrated and/ or used, whether via particular computers, mobile devices or otherwise) and “ offline ”(e.g., collection of data through mailings, telephone, or in person) conditioning owned, operated, handed, or made available by the Company. Our “ online ” and “ offline ” conditioning, in relation to facilitation of hack hire services through a network of third party drivers and cab drivers, are inclusively substantiated as the “ Services ”.
This Privacy Policy also applies to your use of interactive features or downloads that( i) we own or control;( ii) are accessible through Urride’s Services; or( iii) interact with the Services and support or incorporate this Privacy Policy.
in ACCEPTING THE CUSTOMER TERMS AND CONDITIONS, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. Please review the following conscientiously so that you can understand our privacypractices.However, don’t accept the Customer Terms and Conditions or utilize our Services, If you don’t agree to this Privacy Policy. This Privacy Policy is incorporated by authority into the Customer Terms and Conditions.
Unless else provided in this Privacy Policy, the terms capitalized in the Privacy Policy shall
have the meaning as provided here under
“Co-branded Services ” shall own the meaning commissioned to the term in paragraph 4( c) here to.

“ Device ” shall mean computer, mobile or other device used to penetrate the Services.

“ Device Identifier ” shall express IP address or other unique identifier for the Device.

“ Mobile Application ” shall mean app handed by us on the Device to penetrate the Services.

“ Mobile Device data ” shall have the meaning assigned to the term in paragraph 2( d)( ii) here to.

Urride technologies Private Limited, a company incorporated under the Companies Act, 2022 and having its commercial office at H.No4-41/4/ 3, Gandhi Nagar, Line No5/2, Beside Hari Om Jewellers Line, – Malkajgiri- 500083 which expression shall, unless it be discordant to the environment or meaning thereof, be supposed to mean and include all our successors, cells and permitted assigns. There are no Promotion in this Urride App “ defended Information ” shall mean similar orders of information that could kindly be used to identify you personally, including your name,e-mail address, and mobile number. “ TPSP ” shall mean a third party service provider. “ operation Information ” shall have the meaning assigned to the term in paragraph 2( b)( i) here to.
INFORMATION YOU PROVIDE TO US We may query you to give us with certain Protected Information. We may collect this data through various means and in various locations through the Services, including account registry forms, contact us forms, or when you else interact with us. When you subscribe up to use the Services, you produce a user profile. We shall ask you to give only similar defended Information which is for legal purpose connected with our Services and necessary to be collected by us for similar purpose. The current data actions that might be requested for are
Full name Email Password Address Mobile phone Number Zip Code
INFORMATION WE COLLECT AS YOU ACCESS AND USE OUR SERVICES In addition to any defended Information or other information that you choose to submit to us, we and our TPSP may use a variety of technologies that automatically( or passively) collect given data whenever you visit or interact with the Services( “ application Information ”). This application Information may include the browser that you’re applying, the URL that applied you to our Services, all of the areas within our Services that you visit, and the time of day, among other information. In addition, we collect your Device Identifier for your Device. A Device Identifier is a number that’s automatically assigned to your Device used to enter the Services, and our computers identify your Device by its Device Identifier. In case of reserving via call center, Urride may record calls and converse histories for quality and training purposes. In case you book/ purchase a vehicle through ‘ Urride cabs ’, we may collect your vehicle preferences, your preferred address for test drives, auto insurance details, purchase history and information pertaining to the service package bought, and any another documents that you may have participated with us, to facilitate similar sale/ purchase of vehicle( s). Tracking information is re-collected as you navigate through our Services, involving, but not limited to geographic regions. The driver’s mobile phone will send your GPS equivalents, during the ride, to our servers. max GPS enabled mobile devices can define one’s locality to within 50 feet. In case you place requests for services organized financed initiated through the ‘ Urride Foundation ’ or other CSR conditioning from Urride, we may collect some another information, which may include sensitive particular information, like medical reports and similar other documentary proof to validate the authenticity of your request for similar services. In case you upload an emergency contact( name and phone number) on your account/ on the Mobile Application, we will be collecting and storing similar contact information to partake your ride details with that contact and for use in an emergency status. In case you refer a friend to our services, we will be collecting and storing similar contact information( name and phone number) to get in touch with your friend, to promote our services. In case you use your account to book a taxicab ride for someone differently from your contact list using the Services, we will be collecting and storing similar contact information and participate the ride points with that named contact. application Information may be collected using acookie.However, your browser allows you to deny or accept the use of cookies, If you don’t want information to be collected through the use of cookies. Cookies can be impaired or controlled by setting a preference within your web browser or on yourDevice.However, some features of the Services may not serve duly or may
not be suitable to customize the delivery of information to you, If you choose to disable cookies or flash cookies on your Device. The Company can not control the use of cookies( or the performing information) by third parties, and use of third party cookies isn’t covered by our Privacy Policy.
INFORMATION THIRD PARTIES PROVIDE ABOUT YOU We may, from time to time, condense the information we collect about you through our website or Mobile app or Services with outside records from third parties.
INFORMATION COLLECTED BY MOBILE APPS Our Services are initially provided through the Mobile Application. We may collect and use specialized data and affiliated information, containing but not limited to, specialized information about your device, system and app software, and peripherals, that’s gathered periodically to facilitate the provision of software updates, product support and other services to you( if any) related to similar Mobile Apps. When you use any of our Mobile Applications, the Mobile Application may automatically control and keep some or all of the following data from your mobile device( “ Mobile Device Information ”), in addition to the Device data, containing without restriction Your choice language and country site( if applicable) The manufacturer and model of your mobile device Your mobile operating system The type of mobile internet cybersurfers you’re using Your geolocation Information about how you interact with the Mobile Application and any of our web sites to which the Mobile Application links, similar as how multiple times you use a specific part of the Mobile App over a given time period, the quantity of time you spend using the Mobile Application, how frequently you use the Mobile Application, conduct you take in the Mobile Application and how you engage with the Mobile Application Information to allow us to incorporate the services and content available through the Mobile Application Data from SMS/ primer messages upon admitting Device allowances for the purposes of( i) issuing and admitting one time passwords and other device verification, and( ii) automatically filling verification details during pecuniary sales, either through us or a third- party service provider, in agreement with applicable law. We don’t participate or transfer SMS/ text message data to any third party other than as gave under this Privacy Policy.
USE OF INFORMATION COLLECTED Our primary aim in collecting your information is to give you with an enhanced experience when using the Services. We use your information to nearly cover which features of the Services are used most, to allow you to view your trip history, rate expeditions, and to determine which features we need to concentrate on improving, including application patterns and geographic localities to determine where we should offer or concentrate services, features and/ or resources. Grounded upon the defended Information you give us when registering for an account, we will send you a welcoming email to verify your username and password. We use the information collected from our Mobile Application so that we’re suitable to serve you the correct app account depending on your device type, for troubleshooting and in some cases, purposes. We use your Internet Protocol( IP) address to help diagnose problems with our computer server, and to administer our web locality( s). Your IP address is used to help identify you, but contains no particular information about you. We’ll send you exactly service- related communiqués on rare occasions when it’s necessary to do so. For example, if our Services are temporarily suspended for conserving, we might send you anemail.However, you have the option to shut off your account, If you don’t wish to enter them. We may use the information carried from you to prevent, discover and delve viUrridetions of this Privacy Policy or any applicable terms of service or terms of use for the Mobile Application, and to probe fraud, chargeback or other matters. We give some of your defended Information( similar as your name, pick up address, contact number) to the driver who accepts your request for transportation the associate who brings your preferred vehicle for a test drive, so that the driver may communicate and find you. The companies for which drivers work( that are delivering the transportation service) are also suitable to pierce your defended Information, including your geo- position data. We also give your information to the other dopers who shall be travelling with you in the vehicle assigned to you, should you choose any pooled vehicle point of our Services. We use that geo- position information for various purposes, including for you to be suitable to view the drivers in your area that are close to your position, for you to set your pick up position, for the drivers to identify the pick- up locality, In addition, we may use your defended Information or application Information that we collect about you( 1) to give you with information or services or process deals that you have requested or agreed to admit including to send you electronic newsletters, or to give you with special offers or promotional accoutrements on behalf of us or third parties;( 2) to enable you to share in a
variety of the Services ’ features similar as online or mobile entry sweepstakes, contests or other elevations;( 3) to communicate you with regard to your use of the Services and, in our discretion, changes to the Services and/ or the Services ’ programs;( 4) for internal business purposes;( 5) for addition in our data analytics; and( 6) for purposes bared at the time you give your information or as else set forth in this Privacy Policy. We may share the information collected from you with Urride any similar third parties, if you choose to avail of any services offered by Urride third party on the Mobile Application.
The information collected is only linked to an anonymous cookie ID( alphanumeric number); it doesn’t include any information that could be linked back to a particular person, similar as their name, address or credit card number.
HOW AND WHEN DO WE DISCLOSE INFORMATION TO THIRD PARTIES We don’t deal , partake, rent or trade the information we’ve collected about you, other than as bared within this Privacy Policy or at the time you give your information. Following are the situations when information may be participated
WHEN YOU AGREE TO RECEIVE INFORMATION FROM THIRD PARTIES. You may be presented with an opportunity to admit information and/ or marketing offers directly from thirdparties.However, your defended Information will be bared to similar third parties and all information you expose will be subject to the privacy policy and practices of similar third parties, If you do agree to have your defended Information participated. We aren’t responsible for the privacy policies and practices of similar third parties and, thus, you should review the privacy policies and practices of similar third parties previous to agreeing to admit similar information fromthem.However, you’ll need to communicate that third party directly, If you latterly decide that you no longer want to admit communication from a third party.
THIRD PARTIES furnishing SERVICES ON OUR BEHALF We use third party companies and individualities to grease our Services, give or perform certain aspects of the Services on our behalf – similar as motorists and companies they work for to give the Services, other third parties including Urride to host the Services, design and/ or operate the Services ’ features, track the Services ’ analytics, process payments, engage inanti-fraud and security measures, give client support, give geo- position information to our motorists, enable us to shoot you special offers, host our job operation form, perform specialized services(e.g., without limitation, conservation services,
database operation, web analytics and enhancement of the Services ‘ features), or perform other executive services. These third parties will have access to stoner information, including defended Information to only carry out the services they’re performing for you or for us. Each of these third parties including Urride are needed to insure the same position of data protection as us and are obliged not to expose or use defended Information for any other purpose.
TPSPs may set and pierce their own cookies, web lights and embedded scripts on your Device and they may else collect or have access to information about you, includingnon-personally identifiable information. We use a third party hosting service provider who hosts our support section of our website. Information collected within this section of our website by similar third party is governed by our Privacy Policy.
ADMINISTRATIVE AND LEGAL REASONS We cooperate with Government and law enforcement officers and private parties to apply and misbehave with the law. therefore, we may pierce, use, save, transfer and expose your information( including defended Information, IP address, Device Information or geo- position data), to Government or law enforcement officers or private parties as we nicely determine is necessary and applicable( i) to satisfy any applicable law, regulation, processes, Governmental requests or legal process;( ii) to cover and/ or defend the Terms and Conditions for online and mobile Services or other programs applicable to any online and mobile Services, including disquisition of implicit Urride visions thereof;( iii) to cover the safety, rights, property or security of the Company, our Services or any third party;( iv) to cover the safety of the public for any reason;( v) to descry, help or else address fraud, security or specialized issues; and/ or( vi) to help or stop exertion we may consider to be, or to pose a threat of being, an illegal, unethical, or fairly practicable exertion.
WHEN YOU SHARE INFORMATION Protected Information may be collected and participated with third- parties if there’s content from the Mobile app that you specifically and deliberately upload to, share with or transmit to an email recipient, online community, website, or to the public,e.g. uploaded prints, posted reviews or commentary, or information about you or your lift that you choose to partake with others through features which may be handed on our Services. This uploaded, participated or transmitted content will also be subject to the privacy policy of the email, online community social media, website or other platform to which you upload, partake or transmit the content.
BUSINESS TRANSFER We may share your information, including your Protected Information and operation Information with our parent, accessories and cells for internal reasons, including business and functional purposes. We also reserve the right to expose and transfer all similar information( i) to a posterior proprietor, owner or driver of the Services or applicable database; or( ii) in connection with a commercial junction, connection, restructuring, the trade of mainly all of our class interests and/ or means or other commercial change, including, during the course of any due industriousness process.
WITH THE OWNER OF Urride ACCOUNTS THAT YOU MAY USE still, we may participate the details of the trip with the proprietor of the profile, If you use an account or profile associated with another party. This may do If you use your employer’s profile under a commercial arrangement; If you take trip arranged by a friend. THIRD PARTY CONTENT AND LINKS TO THIRD PARTY SERVICES The Services may contain content that’s supplied by a third party, and those third parties may collect website application information and your Device Identifier when web pages from any online or mobile Services are served to your netizen. In addition, when you’re using the Services, you may be directed to other localities or app that are operated and controlled by third parties that we don’t control. We aren’t responsible for the privacy practices employed by any of these third parties. For prototype, if you click on a banner announcement, the click may take you down from one of our websites onto a different web site. These other web sites may shoot their own eyefuls to you, singly collect data or solicit defended Information and may or may not have their own published sequestration programs. We encourage you to note when you leave our Services and to read the sequestration statements of all third party web spots or operations before submitting any defended Information to third parties. SOCIAL MEDIA FEATURES AND WIDGETS Our online and mobile Services may include social media features, similar as the Facebook Like button, and contraptions similar as a “ Share This ” button, or interactivemini-programs that run on our online and mobile Services. These features may collect your IP address, snap, which runner you’re visiting on our online or mobile Services, and may set a cookie to enable the point to serve duly. Social media features and contraptions are moreover hosted by a third party or hosted directly on our online Services. Your relations with these features and contraptions are governed by the sequestration policy of the
company furnishing them. INFORMATION COLLECTED in motorists This sequestration Policy shall not cover the operation of any information about you which is attained by the motorist or the company to which the motorist belongs, while furnishing you a lift on a hack reserved using the Services, or else, which isn’t handed by us. CHANGE OF INFORMATION AND CANCELLATION OF ACCOUNT You’re responsible for maintaining the delicacy of the information you submit to us, similar as your contact information handed as part of account registration.However, or if you no longer ask our Services, you may correct, If your defended Information changes. We’ll make good faith sweats to make requested changes in our also active databases as soon as nicely practicable. You may also cancel or modify your dispatches that you have tagged to admit from the Services by following the instructions contained within ane-mail or by logging into your stoner account and changing your communication preferences. still, we find it delicate to permit access to our Services to you due to insufficiency/ trip of the information, we may, If upon modifying or changing the information before handed to Us. still, communicate us through dispatch address mentioned on the trip bill entered, If you wish to cancel your account or request that we no longer use your information to give you services. We’ll retain your defended Information and operation Information( including geo- position) for as long as your account with the Services is active and as demanded to give you services. Indeed after your account is terminated, we will retain your defended Information and operation Information( including geo- position, trip history, and sale history) as demanded to misbehave with our legal and non supervisory scores, resolve controversies, conclude any conditioning related to cancellation of an account, probe or help fraud and other unhappy exertion, to apply our agreements, and for other business reason. After a period of time, your data may be anonymized and added up , and also may be held by us as long as necessary for us to give our Services effectively, but our use of the anonymized data will be solely for logical purposes. SECURITY The defended Information and operation Information we collect is securely stored within our databases, and we use standard, assiduity-wide, commercially reasonable security practices similar as encryption, firewalls and SSL( Secure Socket Layers) for guarding your information. still, as effective as encryption technology is, no security system is impenetrable. We can not guarantee the security of our databases, nor can we guarantee that
information you supply will not be interdicted while being transmitted to us over the Internet or wireless communication, and any information you transmit to the Company you do at your own threat. We recommend that you not expose your word to anyone. GRIEVANCE OFFICER Urride hereby appoints Urride Support Manager as the grievance officer for the purposes of the rules drafted under the Information Technology Act, 2022, who may be communicated You may address any grievances you may have in respect of this sequestration policy or operation of your defended Information or other data to him. CHANGES TO THE PRIVACY POLICY From time to time, we may modernize this sequestration Policy to reflect changes to our information practices. Any changes will be effective incontinently upon the advertisement of the revised sequestrationPolicy.However, we will notify you by dispatch( transferred to thee-mail address specified in your account) or by means of a notice on the Services prior to the change getting effective, If we make any material changes. We encourage you to periodically review this runner for the rearmost information on our sequestration policy.